FAQ
*Bottom Line you are going to LOVE your Purchase. Our products are stunning and our clients consistently give us incredible feedback and are always back for more bling!
Below are some questions customers have asked along the way - and if you have any questions that are not found on this page, please email: Contact Us and a member of our team will respond back within 24-48hrs!
Q: HOW OFTEN DO YOU UPDATE YOUR PRODUCTS?
A: We are always updating our inventory to fit todays trends and fashions. If you see a product you like, best to get it that day because it may not be there tomorrow!
Q: WHERE DO YOU SHIP?
A: Currently We ship to US and Canada only.
Q: HOW MUCH IS SHIPPING?
A: We have worked our best to provide you the cheapest shipping rates possible for all our customers.
Q: HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
A: US residents: We Ship all orders on the same business day as long as its ordered before 3pm central time, most packages take about 5–6 business days to receive after order processing is fulfilled. Additional faster shipping options are also available at checkout.
DO I RECEIVE TRACKING WITH MY PURCHASE?
A: US residents: You will receive tracking with every purchase.
Bobby Schandra is NOT responsible for lost/stolen packages, or packages sent to the wrong address. However, if the time-frame outlined above has surpassed and you have not received your product(s) please contact us and we will file a dispute on your behalf.
Q: HOW DO RETURNS WORK?
A: Items must be shipped back to our facility in unworn original condition including all original packaging within 3 days of shipment. Customers are responsible for shipping charges, we recommend only shipping back via UPS or Fedex so you have tracking for your package. Once we receive the package we will determine if its eligible for a return. All Swarovski Crystal Clutches and Sale Items are final sale. No returns will be accepted for these items.
*Bottom Line you are going to LOVE your Purchase. Our products are stunning and our clients consistently give us incredible feedback and are always back for more bling!
